Refund Policy
Clear & Transparent Membership Refund Policy
Please read this Refund Policy carefully before purchasing a membership or project package on AsaanOnlineJobs.com.
Our Main Refund Rule
The refund decision depends on one simple question: was actual work/task provided during the membership period?
No Work / Task Provided = Full Refund
If a member is not provided any work/task during their membership period, the total membership fee will be returned/refunded according to this Refund Policy.
Work / Task Provided = Non-Refundable
If a member is provided any work/task during their membership period, the membership fee will not be refundable. This applies even if the member later chooses not to complete the task.
How Our Refund Policy Works
When you purchase a package, the membership fee provides access to the relevant project according to the selected package. The refund outcome depends on whether actual work/task was provided to you during the membership period.
What Does “Work/Task Provided” Mean?
“Work/task provided” means that an actual project task has been assigned or made available to the member through the applicable project workflow during the membership period.
Data Entry Task
A data-entry task is assigned or made available to the member through the applicable project workflow.
Ad Watching Task
An ad-watching task is assigned or made available to the member through the applicable project workflow.
Assignment Writing Task
An assignment-writing task is assigned or made available to the member through the applicable project workflow.
Other Applicable Work
Any other applicable project task is made available to the member according to the selected package.
Important Clarification
Merely viewing the dashboard, receiving general messages, or receiving general training material does not automatically count as “work provided” under this policy. The refund decision is based on whether an actual project work/task was assigned or made available to the member.
When Is the Membership Fee Refundable?
A full refund of the total membership fee applies when no actual work/task was provided during the membership period.
Full Refund Eligibility
A member may qualify for a full refund when the membership period has ended and no actual work/task was provided to the member during that period.
- The member has a valid/active membership.
- The membership period has ended (or the applicable refund eligibility point has been reached according to the website's process).
- No actual work/task was provided to the member during the membership period.
- The member provides the required account and payment information for verification.
- The original payment can be verified against the website's records.
If no work/task was provided during the membership period, the total membership fee will be returned.
When Is the Membership Fee Non-Refundable?
The membership fee is non-refundable when actual work/task has been provided during the membership period.
Primary Non-Refundable Rule
If work/task has been provided to the member during the membership period, the membership fee is non-refundable.
Examples include:
- A data-entry task was provided.
- An assignment-writing task was provided.
- An ad-watching task was provided.
- Another applicable project task was provided.
This condition distinguishes between memberships where no work opportunity was provided and memberships where actual project work was provided. Completion of the provided task is not a requirement for this condition to apply.
Refund Examples
These examples are for illustration only and describe how the refund rule applies in different situations.
Member A — No Work Provided
Member purchases a membership. The membership remains active for the applicable membership period. No actual project work/task is provided during the membership period.
Result: Eligible for return/refund of the total membership fee.
Member B — Work Provided
Member purchases a membership. An actual project task is provided during the membership period.
Result: Membership fee is non-refundable.
Member C — Task Provided But Not Completed
A task is provided to the member during the membership period, but the member chooses not to complete it.
Result: Membership fee is non-refundable because work/task was provided.
Member D — Work Provided, Submitted Work Rejected
A task is provided to the member and submitted, but the submitted work is rejected or does not meet project requirements.
Result: Membership fee is non-refundable because work/task was provided.
Note on Task Completion
The refund condition depends on whether work/task was provided, not on whether the member personally completed the task. If a task was provided but the member chose not to complete it, the membership fee remains non-refundable.
How Much Will Be Refunded?
When the refund condition is met, the total membership fee paid for that membership is refunded.
100% of the Membership Fee
When a member qualifies because no work/task was provided during the membership period, 100% of the membership fee paid for that membership will be refunded according to this policy.
- PKR 3,000 paid and no work/task provided → Refund: PKR 3,000
- PKR 5,000 paid and no work/task provided → Refund: PKR 5,000
- PKR 9,500 paid and no work/task provided → Refund: PKR 9,500
- PKR 10,000 paid and no work/task provided → Refund: PKR 10,000
- PKR 14,999 paid and no work/task provided → Refund: PKR 14,999
- PKR 19,999 paid and no work/task provided → Refund: PKR 19,999
These amounts reflect the current package fees displayed on the project pages. The actual refund is based on the verified membership fee paid by the member.
Current Package Fees (for Refund Reference)
The fee shown on your verified membership record is the amount used to calculate a refund when the no-work-provided condition applies.
Assignment Writing Package 3
A specific note regarding the “unlimited assignment opportunities” mentioned for Assignment Writing Package 3.
Unlimited Assignment Opportunities — Refund Clarification
Assignment Writing Package 3 provides unlimited assignment opportunities daily. This means there is no fixed daily assignment limit presented for the package.
However, the refund rule is based on whether actual work/task was provided during the membership period:
- If an actual assignment/work task was provided at any point during the membership period, the membership fee is non-refundable.
- If no actual work/task was provided during the entire membership period, the member may qualify for a full refund according to this Refund Policy.
The phrase “unlimited assignment opportunities” refers to the working capacity of the package and does not itself guarantee that assignments will be available on every single day.
Refund Decision Table
A quick summary of how the refund rule applies in common situations.
| Situation | Membership Fee |
|---|---|
| No work/task provided during the membership period | 100% Refundable |
| Actual work/task provided during the membership period | Non-Refundable |
| Task provided but member did not complete it | Non-Refundable |
| Task provided but submitted work was rejected | Non-Refundable |
| Member changed their mind after receiving work | Non-Refundable |
| Member never received any work/task during the membership period | 100% Refundable |
How to Request a Refund
If you believe you qualify under this Refund Policy, please follow the process below using official support channels.
Confirm Your Membership
Have your account / membership details and payment receipt ready.
Confirm No Work Provided
Confirm that no actual work/task was provided during the applicable membership period.
Contact Official Support
Reach out through the official Contact page, WhatsApp or mobile support where available.
Submit Required Information
Provide the account and payment details required for verification.
Verification
Support reviews membership and work/task records under the applicable process.
Eligibility Confirmed
If the refund condition is met, the total membership fee is confirmed for refund.
Refund Processed
The refund is processed through the applicable payment/refund procedure.
Information You May Need to Provide
Depending on the applicable process, you may be asked for the following details to verify your membership and payment:
- Full name and registered email
- Membership / account ID
- Selected project and package
- Payment amount and payment date
- Transaction ID / reference number
- Payment receipt or screenshot
Never share your password, OTP, ATM PIN, card PIN, CVV or banking credentials with anyone — including anyone claiming to process a refund on behalf of AsaanOnlineJobs.
Payment & Work History Verification
Before a refund is processed, the website may verify the payment and the work/task history associated with your membership.
What May Be Reviewed
Verification may include checking the following records, where applicable:
- Membership / account records
- Selected project and package details
- Amount paid and payment date
- Transaction / reference ID
- Payment records associated with the membership
- Dashboard / task records showing whether work was provided
The purpose of verification is to confirm whether the refund condition (no work/task provided during the membership period) has been met.
Refund Processing
Once eligibility is verified, the refund is processed through the applicable payment/refund procedure.
How the Refund Is Processed
If the refund eligibility is confirmed, the refund will be processed using an applicable payment/refund method communicated by official support. Refund processing depends on successful verification of the membership, payment and work/task records.
Please contact official support for the current status of your specific refund request. Do not send additional money to anyone claiming that a refund requires an activation fee, release fee or any similar charge — such charges are not part of this policy.
Duplicate Payments & Wrong Package Selection
If you believe you made a duplicate payment or selected the wrong package, please contact official support as soon as possible.
Duplicate or Accidental Payment
If a duplicate or accidental payment is made, please contact official support with the relevant transaction/reference numbers, payment receipts and account details. The matter will be reviewed according to the payment records, membership records and the applicable Refund Policy.
Wrong Package Selection
Please carefully confirm your selected project and package before making a payment. If you accidentally select the wrong package, contact official support as soon as possible. Any adjustment, transfer or refund is handled according to the applicable Refund Policy and applicable terms. A wrong-package purchase is not automatically refundable — the refund rule continues to depend on whether actual work/task was provided.
Change of Mind / Voluntary Cancellation
If a member simply changes their mind after receiving work/task, the membership fee is not automatically refundable.
Voluntary Non-Continuation
If a member decides not to continue, does not have enough time, or chooses not to complete the provided work/task, this does not by itself change the refund rule.
The primary refund condition remains:
- No work/task provided during the membership period → Full refund of the total membership fee.
- Work/task provided during the membership period → Membership fee non-refundable.
Rejected or Incomplete Work
If a task was provided to the member, the membership fee remains non-refundable regardless of whether the submitted work was approved.
How Rejected or Incomplete Work Is Treated
If a member receives work/task but the submitted work is rejected, incomplete or does not meet the project requirements, the membership fee remains non-refundable because work/task was provided.
Earnings for individual tasks are governed by the applicable project rules — not by this Refund Policy.
Refunds & Earnings Are Separate
The membership fee refund and earnings from completed work are two different concepts.
Separate Concepts
- Membership fee refund — governed by this Refund Policy.
- Earnings from completed/approved work — governed by the applicable project/payment rules.
A refund of a membership fee is not the same thing as payment for completed work, and vice versa. Please review the Disclaimer page for full details about earnings.
No Guaranteed Earnings
This Refund Policy does not imply that the membership fee is an investment or a guaranteed-return product.
Potential Earnings Are Not Guaranteed
Potential earnings shown on project pages are not guaranteed income. Actual earnings depend on multiple factors, including:
- Work / task availability
- Number of tasks or assignments provided
- Completion and quality of submitted work
- Approval according to project requirements
- The applicable project rules
- The member's available time and skills
Please review the Disclaimer page for full details.
Payment Policy
Payments on AsaanOnlineJobs.com should follow the official Payment Policy.
Review the Payment Policy
Please review the Payment Policy before making any membership payment, and always verify the official payment information on the website before sending money.
Read Payment PolicyBeware of Unofficial Refund Requests
Only official support channels should be used for any refund-related communication.
Refund-Related Fraud Warning
Do not send additional money to anyone claiming a “refund processing fee”, “refund activation fee”, “refund release fee” or similar charge. Such charges are not part of this Refund Policy.
Never share your password, OTP, ATM PIN, card PIN, CVV or banking credentials with anyone claiming to process a refund on behalf of AsaanOnlineJobs.
Changes to This Refund Policy
The Refund Policy may be updated when services, project structures, payment systems or business requirements change.
Review the Latest Version
Please review the latest version of this Refund Policy published on the website before making a new membership payment. The version currently published on the official website is the applicable version.
Frequently Asked Questions
Common questions about the Refund Policy and how it applies.
Is the membership fee refundable?
Yes — if no actual work/task is provided to the member during the membership period, the total membership fee will be returned/refunded according to this Refund Policy.
What happens if I receive a task?
If work/task is provided to you during your membership period, the membership fee is non-refundable, regardless of whether you later choose to complete the task.
What if I receive a task but do not complete it?
The membership fee remains non-refundable because work/task was provided. The refund condition is based on whether work/task was provided, not on whether the member personally completed it.
What if I receive an assignment but it is rejected?
The membership fee remains non-refundable because an actual assignment/task was provided. Any individual task earning is handled according to the relevant project rules, not this Refund Policy.
What if I never receive any work?
If no actual work/task is provided during your membership period, you may be eligible for a full refund of the membership fee according to this policy.
Does Assignment Writing Package 3 guarantee unlimited assignments?
Package 3 offers unlimited assignment opportunities rather than a fixed daily assignment limit. Actual availability can depend on current projects, demand and applicable requirements. The refund rule is based on whether actual work/task was provided — not on the number of opportunities available.
Is the membership fee an investment?
No. The membership/project fee should not be treated as a guaranteed investment or guaranteed-return product. It relates to the selected project/membership access according to the package terms.
How do I request a refund?
Contact official support with your account and payment details. Support will verify your membership and work/task records to determine whether the refund condition has been met, under the applicable process.
What information is needed for a refund?
Depending on the applicable process, you may be asked for your full name, registered email, membership/account ID, selected project, selected package, payment amount, transaction ID/reference number, payment date and payment receipt. Never share your password, OTP, PIN, CVV or banking credentials.
How long does a refund take?
Refund processing depends on verification of the membership and payment records and on the applicable payment/refund procedure. Please contact official support for the current status of your specific request.
Can I get a refund because I changed my mind?
A change of mind does not automatically make the membership refundable. The key condition is whether actual work/task was provided during the membership period.
Who should I contact about a refund?
Contact official support using the channels listed on the Contact page, including WhatsApp, mobile or support email where available.
Need Help With a Refund?
Contact official support for questions about refund eligibility, membership period, work/task availability, payment verification, refund requests or incorrect payment information.
Related Pages
Continue reviewing related information before making a membership decision.
Have Questions About Our Refund Policy?
We believe customers should understand the payment and refund terms before joining. If you have any questions about your membership, work availability or refund eligibility, contact our official support team.